Sunday, September 7, 2008

Chapter 18 Non Verbal Communication

Define "nonverbal" communication. How does it differ from verbal communication?

Non-verbal communication: every day social interaction consisting of facial expressions, postures, movements and gestures.
Verbal communication, however, can contradict the silent messages and thus we can mistrust what we hear or say.

What are the three dimensions of human behavior that are expressed non-verbally?

  • in like or dislike
  • dominance
  • responsiveness

Can you think of other dimensions that might be expressed non-verbally?

Not yet.
-in class: emotion, shock/surprise

Why do we trust body language and facial expressions more than verbal messages?

Because our actions tend to dictate what we mean to say and so our words are merely a weak form of communication.

Why do we react certain ways to visual stimuli?

We react depending on the level of awarenesss something or someone is for us. The more aware of the moment, or the object/person we are, the more we react.

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